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| Banking & Finance services |
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| Evincesis Banking and Financial services team has considerable domain expertise and experience in servicing various banking products ranging from mortgage loans and consumer finance to credit cards. Although banks are typically organized on the basis of product groups, from an outsourcing perspective, Evincesis focuses on process lining optimal outsourcing strategies by evaluating opportunities to re-engineer processes across business groups. As a result, our clients realize important economies of scale without being constrained by legacy structures within a process. |
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| Our banking and financial services management team has extensive industry experience gained at global financial institutions. Our expertise in this vertical includes providing a range of services to top 10 mortgage banks in US and UK and also a strong collections process experience ranging from credit card receivables to large mortgage loan repayments. |
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| Consumer Finance |
Retail Banking and Credit Cards |
Mortgage Lending |
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 | Consumer verification, tracking and recording |
 | Inbound customer service |
 | Collections |
 | Loan payoff |
 | Telemarketing |
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 | Customer service |
 | Query resolution |
 | Address change request |
 | E-mail response |
 | Collections |
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 | Loan underwriting support |
 | Loan verification |
 | Property tax servicing |
 | New loan set-up |
 | Rate modification |
 | Mortgage customer service |
 | Seller / broker queries |
 | Document management |
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